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When you submit issue to Floorp

Please take a look at these guidelines to quickly resolve your issue.

Where to submit Issue

You can submit issue to GitHub Issues.

If your problem is not sure to be issue, you can post to Reddit r/Floorp or Discord Ablaze!
When you post to Reddit, please check the post Do not post Issues or Feature Requests in Reddit.

The community is only to check your problem is valid, not for submit issue officially.

What you should check to resolve your issue

1. Check Existing Issues

You should check existing issues because some way can be there that resolves your issue.
To submit duplicated issue can slow solving your problem.

You can check the Issue Tracker in this docs too!

2. Check if the problem occuring in vanilla

The problem can caused by your browser environment.

Please try these instructions.

  • Update to latest Floorp

    The problem can be resolved in latest version.
    Please check you are using latest Floorp.

  • Disable all browser extensions/add-ons

    The problem can caused by conflict between Floorp and some add-ons.
    If you resolved with this trying, please contact to the add-on developer or find other add-on.

  • Clear the browser cache and cookies

    The problem can caused by browser cache.

  • Create a new profile

    “profile” is browser’s management mechanism to seperate your settings, logs, etc.
    The problem can caused by changing ways to deal with data in program, esp. by updating Floorp.

    Docs of Firefox’s profile manager are Here!

3. Check it is only Floorp the problem is occuring

  • Check if the problem occurs in latest Firefox ESR

    Floorp is based on Firefox ESR version (Long-Term Support Version.)
    Please check the problem is not occuring in Firefox ESR.
    If the problem occuring Firefox ESR too, please submit issue to Mozilla, organization of Firefox.

You don’t need to check when the problem is about Floorp-specific feature.

4. When you have done to check all

Thank you for checking the issue according to these guidelines.

Please submit the issue to GitHub Issue.

These infomation is helpful to resolve your problem.

  • Detailed step-by-step instructions

    Please write what you tried to reproduce the issue.

    e.g.

    Step:
    

    1. Press Settings button
    2. Go to Design
    3. Select Floorp Daylight Fluerial Design
    

    Result:
    

    The layout breaks in tab bar

  • Screenshots

    Please submit Screenshots about the issue.

  • Browser Devtools Console Outputs

    As you summon the Devtools with Ctrl + Shift + I (Cmd + Option + I on Mac), you can summon the Browser Toolbox with Ctrl + Alt + Shift + I (Cmd + Option + Shift + I on Mac).
    The logs in the Browser Devtools can be helpful.

    Docs of Firefox’s Browser Toolbox are Here!

End

Thank you for reading the guideline!